Clear handling of personal information.

1. Introduction

GNL Research Inc. respects the privacy of clients, research participants, partners and website visitors. This policy explains how we collect, use, store, share and protect personal information under applicable data protection laws, including GDPR, CCPA/CPRA and LGPD.

2. Scope

This policy applies to personal data processed through our website, platforms and online surveys; information provided by clients, research participants and business partners; and information obtained from service providers and affiliates. It does not govern unrelated third-party websites.

3. Information We May Collect

We do not intentionally collect sensitive personal data unless it is required for research purposes and collected with explicit consent.

• Contact information, such as name, email address, phone number and postal address.
• Demographic data, such as age, gender, occupation, household information and region.
• Professional data, such as job title, industry and organizational affiliation.
• Survey and research data, including responses, opinions, feedback and preferences.
• Technical data, such as IP address, device identifiers, browser type, operating system, cookies and browsing activity.
• Compliance data, including consent records, preferences and communication logs.

4. How We Use Personal Information

We do not sell personal data to third parties.

• Deliver and improve market research services.
• Analyze trends, consumer behavior and survey results.
• Manage client relationships and communications.
• Verify participant eligibility and help prevent fraud.
• Meet legal and regulatory requirements.
• Protect the security and integrity of our systems.
• Record consent and honor user preferences.

5. Legal Bases Under GDPR

• Consent, where information is provided voluntarily for surveys, marketing or newsletters.
• Contractual necessity, to provide requested services or fulfill client agreements.
• Legal obligation, to comply with applicable laws.
• Legitimate interests, to conduct research, improve services and maintain security where those interests do not override individual rights.

6. Your Privacy Rights

Rights vary by jurisdiction and may include access, correction, deletion, restriction, objection, portability, withdrawal of consent, opting out of sale or sharing, and non-discrimination. Requests may be sent to info@gnlresearchgroup.com. We may verify identity before completing a request.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described here, or as required by law, regulation or contract. Data that is no longer needed is deleted, anonymized or aggregated.

8. Sharing and International Transfers

Where information is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses, adequacy decisions or equivalent measures where applicable.

• Clients, for aggregated or anonymized research insights.
• Vendors and service providers supporting hosting, processing, fraud detection and operations.
• Legal authorities when required by law or necessary to protect our rights.

9. Data Security and Resilience

We use administrative, technical and organizational measures intended to protect personal data. Security and continuity arrangements support the handling of incidents and the restoration of essential operations. No system can be guaranteed to be completely secure.

• Encryption is used for sensitive data during transfer and storage.
• Access controls and authentication limit access to authorized users.
• Systems and activity are monitored for fraud and unauthorized access.
• Confidentiality obligations and training apply to personnel with relevant access.

10. Cookies and Tracking Technologies

This website uses an essential cookie to remember the visitor’s consent choice. Optional analytics, social or advertising technologies remain subject to the visitor’s selected category. The cookie-preference control can be reopened to change a choice. Cookies and similar technologies may also be used within research platforms for navigation, measurement, security and fraud prevention where described in the relevant participant notice.

11. Children’s Privacy

Our services are not directed to children under 16 or the applicable local age of digital consent. We do not knowingly collect personal data from minors and will delete it if such collection becomes known.

12. Changes to This Policy

We may update this policy to reflect changes in practices, technology or law. Updates will be posted here with a revised effective date.

13. Contact Us

Questions, concerns, complaints or privacy-rights requests may be sent to info@gnlresearchgroup.com or to GNL Research Inc. at the Headquarters address shown on this website. Include enough context for us to identify the relevant website interaction, survey, project or panel account.